If your Xbox One and SmartGlass app aren't working well together, here are some things to try.
First, verify everything is set up correctly
![Xbox one smartglass for mac Xbox one smartglass for mac](/uploads/1/1/7/6/117658150/657977182.jpg)
- Jun 16, 2021 Download. Xbox One SmartGlass is the ideal companion application for the Xbox One. Users can now control their new Microsoft console from anywhere: home, work, the sidewalk. Wherever you are, you can stay connected.
- XBOX one + IPad with proper Xbox one smartglass app NAT reporting as open IPad smartglass could 'see' the xbox, but not connect using either system name, or by typing IP manually - even after changing xbox system name. Turns out it was a firewall issue.
- Xbox One SmartGlass is the perfect companion app for your Xbox One, both in your living room and on the go. Connect and control your Xbox One. Stay connected with the games and gamers you like. And add a new dimension to your console entertainment with the mobile device you already own.
- Dec 28, 2020 One potential reason for the re-emergence of the Xbox One SmartGlass app could be to help gamers complete Xbox Achievements that require its use. Strange thing is though, the app doesn’t appear.
- Make sure you have the correct app - Xbox One and Xbox 360 have different SmartGlass apps.
- Connect the console and SmartGlass device to the same local wireless network. A cellular data network connection will not work for Xbox One. If you are using a Virtual Private Network (VPN), turn it off. Set your console to allow SmartGlass connections. On your console, go to Settings > Preferences > SmartGlass connections.
- Make sure the date and time of your console matches the date and time of your SmartGlass device.
If everything is set up correctly, reset your network and connection
- Restart your router by unplugging it for 30 seconds.
- Restart your Xbox One console by unplugging it for 30 seconds.
- Connect your SmartGlass device to your Xbox One using the console’s IP Address:
- On your console, go to Settings > Network > Advanced settings to get the IP address.
- In SmartGlass, tap the Connect icon, and then tap Enter IP address.
Xbox One Smartglass Wiki
One potential reason for the re-emergence of the Xbox One SmartGlass app could be to help gamers complete Xbox Achievements that require its use. Strange thing is though, the app doesn’t appear.
If you still have problems, check these common networking issues
In the router settings, turn off isolation mode if it is enabled. Make sure your device and console are not on the guest network.
Some wireless routers have a feature called 'wireless isolation' mode, 'guest mode' or something similar. This allows devices to have internet access but not to communicate with other devices or computers on the network. Xbox SmartGlass cannot automatically find the console, and even using the IP address does not work.
If you have a dual-band router, make sure that you have different SSID names in your router settings. This can simply mean adding a “5” at the end of the SSID name for the 5ghz range. Ensure that your devices connect to the proper SSID.
Some dual-band wireless routers allow you to specify the same SSID for both the 2.4ghz and the 5ghz bands, and some do this by default. When the SSIDs are the same, routers can have issues routing traffic correctly on the network. This means your devices and console appear to have internet access but devices will not connect to the console.
Last resort: restore your router to its default factory settings
If none of the other solutions have worked, then try this. You might need to reconnect your wireless devices to your network afterward.
Follow the steps in your router manual or manufacturer website to reset the router to factory defaults. Connect your console and device to the wireless network before re-establishing your security settings. Tap the Connect icon in SmartGlass and connect to the console. Re-establish your security settings.
Xbox One Smartglass Pc
10 July 2017
I founds a bug when you can connect to random Xbox
6 July 2017
Have tried everything and contacted support. App will not connect to Xbox One...
22 June 2017
I love this app! I love trolling my brother by pressing all the buttons. and yes, pretty much all of the buttons work. so this app is a perfect, 5 star app.
22 June 2017
I keep looking and looking looking and looking I cannot connect to broadcast my game I got it connected im playing a game and the active game on console currently at bottom of laptop. i like the old version better.please tell me how to broadcast since new update no youtube on it and I cant figure it out.
19 June 2017
this is a good app with good design but I think it will get more people to get this app if you add in screen mirroring so I can see my xbox on my computer like the windows 10
17 June 2017
The stupid app wont even download. All I keep getting is the same error code over and over again
14 June 2017
I like it because it's weird and fun because you can control your xbox
13 June 2017
love the app exspecially with the bbf1 map screen helps a lot thanks for the above average app. good job guys at microsoft
Xbox One Smartglass For Pc
2 June 2017
Love this app and really want it to be good. That's why it's so dang frustrating. Bring my Surface 3 up ready to chill and listen to Groove while I do tablet things. Launch Smartglass it seems to see my Xbox so I select 'Turn On'. Nothing happens. I try several times still no joy. Grab my controller and turn on my Xbox. Back to Smartglass and it still says 'Turn On'. Use my controller and restart my Xbox. Back to Smartglass and it still says 'Turn On'. Close Smartglass and relaunch. Smartglass now works like a charm. Why!?
22 May 2017
What Is Xbox One Smartglass
Downloaded and opened but it just sits on one screen. Can't get it off so for me the app is useless.